FAQ:

Why the our prices are so low?

We offer alternatives to people who is tired of paying ridiculous resell price. Our first mission is to make all the really expensive sneakers accessible to everyone who desire one. That’s why we are really thrilled to offer unauthorized authentic items.

Why are the prices on your site so much lower than what resellers charge for the same shoes?

We are honest about what we are selling. Many eBay, Instagram, Kixify, and Facebook sellers are selling these UA as official Nike products everyday and nobody knows the difference. We want you to know what your are getting. UA account for almost half the Jordan Brand shoes on eBay right now. Sellers are selling these products for huge profits at the expense of unsuspecting buyers. UA items are very similar to the official products–they’re may be instances of excessive glue, wrong stiching, wrong boxes etc… We want to be upfront and honest about the product we are connecting you to and if you don’t think this is for you do us both a favor and shop elsewhere so we can avoid future issues.

I just paid for my order. Now what?

• When your order is ready for inspection, our team will make sure that your order has no flaws and everything is fine.
• After inspection, we will ship your order directly to your door.
• You’ll be notified by email with a tracking number so you can track your order with Canada Post.

Is shipping really free?

Yes!  You don't need to worry about any hidden costs at checkout.  We always have you covered with free shipping!

Where do you ship your products from?

We ship from our partnered warehouses and factories located in the United States, Europe, and China.  Please expect your items to be shipped separately, if you order more than one item, as different factories specialize in different areas of manufacturing.

How long will it take for my order to arrive?

Shipping times vary by customer location and product shipping location, however orders arrive in approximately 7 - 20 business days.

How long after my order is placed will it be shipped?

Orders are typically processed and shipped within 1-2 business days, although during high demand times items may ship within 3 business days.

Where is your company located?

Our headquarters is in the US while our warehouses are located across the United States, Europe, and China.

Will I receive a confirmation number after I place my order?

Yes, all customers will receive a confirmation number to the email they provide during checkout.

What does “UA” stand for?

UA” stands for “Unauthorized Authentic”. The whole concept of UA (unauthorized authentic) is that a single factory would produce a few thousand of the product and the factory is in charge of the entire process,  A-Z of producing the product. For example if Nike were to place an order of 10,000 items, majority of the time the factory would overproduce and come out with something like 15,000 items. The extra numbers are there because some items may not make it pass the Quality Control process. Once Nike has inspected them and approved 10,000 items the factories are then required to burn the rest. Of course, this doesn’t happen lol so the factory would sell it to company like us so you guys can benefit from the low price as well. That’s why its called ‘’unauthorized’’ authentic.

Is this fake product?

There are mixed opinions the answer to this question. But, we can assure you that these are not like your typical replicas products. Replicas are made in an entirely different part of China with different materials and lower quality control. Some people call UA “fake” because they were not officialy released by the company. Some people say they are real because they are the same shoes with the same materials made in the same factories. It is up to YOU to decide.

RETURNS/ REFUND POLICY